Fractional CRO

SERVICES

WHAT IS A FRACTIONAL CRO?

Think of a fractional Chief Revenue Officer (fCRO) as an experienced sales and revenue leader working with your business on a part-time basis. SGS brings executive-level direction and hands-on execution without the full-time cost commitment. 

A fractional Chief Revenue Officer (CRO) leads the people, processes, and decisions that turn opportunities into revenue. They align sales, marketing, and customer growth around clear targets, improve the way your team manages pipeline and accounts, and build a more reliable path from demand to closed business. 

They work alongside your leadership team for a defined engagement, taking ownership of revenue priorities and helping your team execute. You get senior leadership that fits the stage and needs of your business.

The result: the team stays busy, but revenue is hard to predict, margins come under pressure, and growth stalls when a few people cannot carry more of the load.

THE PROBLEM

Most MSPs, IT firms, and SaaS companies don’t have a shortage of sales activity. They lack the revenue leadership to turn that activity into consistent results. Without clear ownership, the forecast is unreliable, deals stall, teams pull in different directions, and growth depends too heavily on the founder. 

Revenue goals without a clear plan for how to reach them

An inconsistent pipeline that leaves the team reacting to shortfalls

Sales and marketing working from different definitions, not aligned

A CRM filled with activity but little useful insight into deal health

Forecasts based on optimism instead of evidence

Pricing, proposals, and discounting that erode margin

Weak handoffs from sales to delivery and customer success

Renewals and expansion opportunities managed too late or inconsistently

The result: the team stays busy, but revenue is hard to predict, margins come under pressure, and growth stalls when a few people cannot carry more of the load.

The result: a revenue operation that knows whom to pursue, how to move deals forward, what to measure, where revenue is at risk, and who owns the next action.

THE SOLUTION

You need a revenue leader who can see the full picture, set priorities, and help your team execute. As your Fractional CRO, SGS connects sales, marketing, and customer growth to a practical plan with clear ownership, measurable progress, and stronger commercial discipline.

A revenue strategy aligned with your business goals and capacity to deliver

Clear ideal customer profiles, target segments, and buying priorities

A defined sales process from qualification through close

Pipeline standards and deal reviews that expose risk early

A forecasting process grounded in real opportunities and buyer commitments

Sales and marketing aligned

Pricing and proposal discipline that supports value and protects margin

Clear expectations, coaching, and accountability for sales leaders and reps

Better use of CRM data, reporting, and automation

Executive-level revenue leadership without hiring a full-time CRO

THE RESULT

Build a healthier sales pipeline

Your team spends more time on the right opportunities, advances deals with clear next steps, and sees pipeline gaps early enough to act.

Improve forecast and margin visibility

Consistent qualification, deal reviews, and pricing discipline give leadership a clearer view of expected revenue and the quality of the business being won.

Scale beyond the founder

Defined processes, capable sales leaders, and clear accountability make growth less dependent on the owner or a handful of individual performers.

HOW WE GET YOU THERE

A Fractional CRO gives you experienced revenue leadership without a full-time executive hire. SGS works with your team to diagnose what is slowing growth, set a focused plan, and put the processes and habits in place to execute it.

Revenue Strategy and Leadership

We work with your leadership team to set revenue priorities, connect targets to a realistic plan, and make decisions about markets, capacity, and the opportunities worth pursuing.

Ideal Customers and Value Proposition

We clarify which customers fit your business, what drives their buying decisions, and where your offer creates meaningful value. Your team can pursue the right accounts and explain why buyers should choose you.

Pipeline Development and Deal Execution

We improve prospecting, qualification, opportunity management, and deal reviews so your team can create a stronger pipeline and move qualified opportunities toward a decision.

Sales and Marketing Alignment

We connect campaign goals and lead handoffs to sales capacity and buyer needs. Both teams use shared definitions, feedback, and measures of pipeline quality.

Sales Team Leadership and Coaching

We help sales leaders and reps set expectations, inspect deals, improve conversations, and follow through. Coaching turns the sales process into a working habit.

Process, Systems and Accountability

We establish practical sales stages, CRM standards, workflows, KPIs, scorecards, and ownership so leaders can spot bottlenecks and the team knows what to do next.

Revenue Technology and AI

We assess how your CRM, reporting, automation, and AI tools support the sales process. We focus on useful data, less manual work, and better decisions rather than adding tools for their own sake.

Forecasting, Pricing and Margin

We strengthen forecasting and deal inspection, then examine pricing, proposals, and discounting to help the team win business that supports your financial goals.

Flexible Executive Leadership

Your Fractional CRO engagement can fit your stage of growth. SGS can lead the revenue function, partner with your existing leaders, address a specific sales challenge, or help build the team and systems

Revenue Performance and Optimization

We continuously review revenue performance, identify what is working and where growth is getting stuck, and make adjustments based on real results. This creates a repeatable process for improving revenue performance over time.

The process of partnering with you

We work as an extension of your team. Getting started is simple. 

  • Schedule a Discovery Call

    We learn about your revenue goals, pipeline, team, and current obstacles, then determine whether SGS is the right fit.

  • Sign up for a one-time assessment

    We examine what is working, where revenue is getting stuck, and which changes will have the greatest impact. Then we walk you through the findings.

  • Grow your business

    After the assessment, we work with your team to execute the plan, strengthen the revenue process, and build the habits needed for sustained growth.

What Your Peers Are Saying

COMPLETE THE FORM AND WORK WITH AN AWARD-WINNING TEAM

Strategic Guidance

A Dedicated Team

Real Results