Your clients and prospects are failing at AI.
And, unfortunately, there is no AI “easy button.”
MSP’s and IT firms need some sort of service offering that supports Agentic AI tools, supports the various AI applications like Copilot, Gemini, ChatGPT, and Claude, and a service that brings clarity around how to best implement AI.
Two interesting questions to ask yourself, as the owner and leader of a Managed Service Provider, IT firm, or SaaS company:
- Do you know anyone genuinely selling an AI support service or solution, or who has successfully launched one? (Pax8 recently asked 600 MSP’s about the matter and only 13 of 600 said yes.)
- Can MSP’s not selling AI support services or solutions afford to continue not selling them indefinitely? (The correct response for everyone is no.)
Uncertainty & Fear of Falling Behind. Executives know AI is essential but are stuck asking: “What tools should we be using to grow?”
No Trusted Advisor to Lead the Journey. Without guidance across strategy, security, and due diligence, organizations end up overwhelmed by choices.
Weak Data Discipline. AI needs clean, structured data, and businesses lack the governance, classification, and policies required for safe and effective AI use.
Tool Overload & Confusion. With Copilot, Gemini, ChatGPT, and industry-specific AI platforms, most leaders are experiencing a market that is noisy without clarity.
That’s one good reason to get serious about offering an AI service and even developing AI agents, in the future.
Businesses, no matter the vertical and industry, need you.
Businesses need MSP’s now more than ever to guide them developing user workflows, policies and permissions, and finding the right AI tools through due diligence without creating a tangled, restrictive environment.
Many businesses are struggling to understand how to use AI tools productively, safely, and efficiently, and here’s what we’re hearing in conversations with Managed Service Providers, and their clients and prospects:
No Clear AI Strategy. Organizations experiment with AI, but without a roadmap they struggle to implement safely and correctly.
Skills Gaps & Low Adoption. Teams want to use AI but lack training and structure, so adoption stays inconsistent
Expanding Security & Governance Risks. AI increases risk exposure, leaders worry about safe usage and compliance, and how to prevent integrations that are not secure or data breaches.
According to Omdia, “spending on agentic AI [services and solutions] will grow at a 175% CAGR through 2029.” Not to mention, in a few years, AI agents are going to be what most MSPs are selling, as well as who they’re selling it to.
This is important: According to Gartner, “15% of day-to-day work decisions will be made autonomously through agentic AI by 2028, up from 0% in 2024.”
We’re doing something about it – we’ve created an AI assessment called AI Accelerator.
AI Accelerator helps you learn, create, and implement an AI assessment service inside your IT firm and MSP that you can sell to your clients and prospects.
SGS AI Accelerator — Deliverables for MSPs & IT Firms
A turnkey AI & ChatGPT service you can sell to clients with confidence. Here’s how it works and what you get.
Phase One
120-Minute AI Orientation
Clear explanation of AI, Agentic AI, and what’s actually changing in the MSP landscape.
Breakdown of real-world MSP use cases your team can immediately act on.
How to talk about AI with clients who are confused or fearful.
Review and refine your service offerings.
Create of your AI offering and identify gaps.
Walk through the AI tools your clients are already asking about including Copilot, Gemini, ChatGPT,
Claude, industry-specific platforms.
Advanced ChatGPT 4.0 workflows and system-prompt frameworks.
Phase Two
AI Service Offering Build-Out
AI Assessment Framework – Creating a Service You Can Resell
Client discovery questions
Deliverable templates you can brand as your own
AI Roadmap Template (White-Labeled)
Prioritized list of AI opportunities for clients
Recommended tools
Website landing page copy to implement on your website
Client-Facing AI Policy Starter Kit
Permissions & user access rules based on industry
Data classification basics for AI
Model governance and risk controls
Phase Three
Technical & Operational Deliverables
AI Tool Stack Recommendations for MSPs
Deployment guidance including ChatGPT for Business
Gemini, Claude, and industry-specific AI app reviews
Workflow Mapping Playbook
Identify where AI improves efficiency in operations, documentation, reporting, sales ops, and customer service.
AI Security, Privacy Checklist
What MSPs must verify before enabling AI tools
Vendor risk checks template
How to prevent integrations that aren’t secure
Phase Four
Sales & Marketing Enablement
List of High-Impact Prompts for MSP Sales & Marketing
Lead research in ChatGPT
Messaging creation
Objection handling
Email content to launch
Client-Facing Messaging Pack
“Why Your Business Needs an AI Strategy Now”
“Top AI Risks Every CEO Is Worried About”
“How to Use AI Safely and Productively”
“What We Include in Your AI Readiness Assessment”
AI Opportunity Identifier for Client Conversations
10 questions MSPs can use to instantly uncover AI gaps
Designed for use on sales calls and QBRs
Outcome
After completing the SGS AI Accelerator Launch Service you will be able to:
Offer a structured, one-time AI Assessment service or recurring service your clients will pay for.
Guide clients in choosing and implementing Copilot, Gemini, ChatGPT, and emerging AI tools.
Position your MSP as the trusted AI advisor businesses desperately need.
Avoid being left behind as AI agents and automation reshape the IT services landscape.
If you want to apply to this service and know the price for this AI Launch service, then complete the form below – OR – schedule time with me here by going here.
And, if you’re a business, a tech firm, Saas firm, or MSP looking to scale your business with a service that shows your buyer that you can support their use of AI and the various AI tools, along with AI strategies and tactics that’ll grow your revenues, then complete the form below.